Voice AI for Debt Collection: Efficiency, GDPR and Consumer Protection Compliance

Debt collection by phone is legal but carries significant compliance risk. GDPR, consumer protection laws and anti-harassment regulations impose strict rules on when, how often and how you can contact debtors. One non-compliant call can trigger a data protection authority complaint with fines up to €20 million.

IgeraVoice for debt collection embeds compliance as a technical guarantee: automated legal-hours enforcement, transparent identification, consent recording, payment plan offers and contact frequency controls — eliminating the human risk of an agent making a bad judgment call.

Built-in compliance guarantees