Property Management

The 5 Most Common Leaseholder Questions (and How to Answer Them Automatically)

Equip IgeraSolutions
June 17, 2026
9 min read
Preguntas frecuentes vecinos comunidad respuestas automaticas IA

Why Property Managers Always Answer the Same Questions

70% of the questions a property manager receives are always the same. This repetition is precisely what makes AI automation so effective: a well-trained chatbot can answer those 30 questions better and faster than any human.

Top 30 FAQs by Category

Meetings (8): Next meeting date, attending with debts, delegating vote, when the minutes arrive, voting by email, who can call extraordinary meeting, majority needed for X agreement, how to challenge agreements.

Fees and Payments (7): How much I owe, when to pay, how to pay, approved assessments, payment plans, consequences of non-payment, publishing names of defaulters.

Rules and Uses (8): Pets policy, awnings/antennas/AC, noise hours, Airbnb rentals, parking rules, cleaning schedule, facade advertising, parking hours.

Works and Installations (4): Home renovation permits, elevator repair responsibility, leak responsibility, when repairs are scheduled.

Documentation (3): Access to community accounts, debt certificate, where to find bylaws.

RAG success key: To automate normative questions, the chatbot must be trained on each community's specific documents — not a generic version. Responses about noise, pets, works or uses vary enormously between communities.

Automate the 30 FAQs for Your Communities

IgeraFincas configures a RAG chatbot per community that answers the 30 most frequent questions citing the exact documents of each community.

Try IgeraFincas
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