Chatbot for property owner communities: does it work or is it just marketing?
By IgeraFincas Team · Published 22 July 2026
A 2025 CGCAFE study found that 68% of queries received by property managers in Spain can be resolved using information already contained in the community bylaws, the LPH or the Catalan Civil Code — without any active management required. Seven out of ten calls that interrupt your working day have an answer that already exists in a document you have indexed.
WHAT A RAG CHATBOT FOR PROPERTY MANAGEMENT DOES: It reads each community's bylaws, the LPH and the Catalan Civil Code, and answers owner questions in natural language citing the exact article from the source. It does not improvise or generate generic responses: it either finds the answer in the documents or says it cannot.
91%
"IgeraFincas answers 91% of routine queries in under 3 minutes. Average human response time for the same queries: 31 hours."
— IgeraFincas internal data Q1 2026
Is your practice still answering the 68% of queries a bot could handle?
IgeraFincas handles property owner queries 24/7 in Catalan and Spanish, citing the exact article from the CCCat or the community's own bylaws.
See IgeraFincas — free 14-day trialPublished: 22 July 2026 · Sources: CGCAFE, Property Manager Queries Study 2025; IgeraFincas internal data Q1 2026. · IgeraFincas is a product of IgeraSolutions. · This article does not constitute individual legal advice.