IgeraFincas for Property Managers in London
The AI assistant that answers leaseholder queries 24/7 — citing your actual lease, management agreement, and building documentation.
London: the leasehold capital of the UK
+1.2M
leasehold properties in Greater London
73%
of leaseholder queries are answered in the lease but take 48h to resolve
3 sec
average IgeraFincas response time vs 2-day industry standard
London has the highest concentration of leasehold properties in the UK. Managing agents regulated by RICS and The Property Ombudsman handle complex leaseholder queries about subletting, alterations, service charges, and right to manage every single day. ChatGPT hallucinates lease terms — IgeraFincas reads your actual documents and cites the exact clause every time.
UK leasehold law is unlike any other system in Europe
Four areas of UK-specific leasehold law that IgeraFincas masters completely
Service Charge disputes (LTA 1985)
Sections 18–30 govern the reasonableness of service charges and leaseholder rights to challenge demands at the First-tier Tribunal
Section 20 consultation required for qualifying works over £250 per leaseholder or qualifying long-term agreements over £100 per year
Right to Manage (CLRA 2002 + LRA 2024)
Leaseholders can acquire the right to manage without proving fault. At least 50% of flats must participate and qualifying criteria must be met
Leasehold Reform Act 2024 expands leaseholder rights and simplifies the RTM process for mixed-use buildings
Building Safety Act 2022 (high-rise)
Buildings over 18m or 7 storeys face specific obligations under the Building Safety Act 2022: Building Safety Manager duties, resident engagement strategy, and the Building Safety Charge. IgeraFincas explains what applies to each building based on its documentation.
Subletting covenants and licence to alter
Each lease has its own subletting covenant and alteration restrictions. IgeraFincas reads the specific wording of each lease and tells leaseholders exactly what consent is required, citing the clause number — not a generic answer.
IgeraFincas is pre-loaded with the Landlord and Tenant Act 1985, Commonhold and Leasehold Reform Act 2002, Leasehold Reform Act 2024, and Building Safety Act 2022. Upload your leases and it answers from both statute and your actual documents.
How IgeraFincas works
Upload your documents
Leases, management agreements, building documentation, S.20 notices. Processed in under 48 hours.
Leaseholders ask questions
Via web widget or WhatsApp. In English, at any time of day or night.
IgeraFincas answers with citations
Cites the exact lease clause or statute section. No hallucinations. No generic answers. Verifiable sources every time.
Queries IgeraFincas resolves for London leaseholders
Real queries answered with UK leasehold law and your actual lease documents
Subletting — lease covenant check
“Can I sublet my flat?”
IgeraFincas reads the subletting covenant from your specific lease and tells the leaseholder exactly what consent is required, which conditions apply, and what the process is — citing the clause number directly. [Lease clause reference cited automatically]
Service charge increase (LTA 1985 s.18)
“Why has my service charge increased by 30%?”
Explained from the S.20 consultation notice or budget document, with a clear explanation of reasonableness requirements under the Landlord and Tenant Act 1985 and the leaseholder's right to challenge at the First-tier Tribunal. [LTA 1985 s.18–30]
Alterations — licence to alter process
“Can I install underfloor heating?”
The alterations covenant in the specific lease is read and the licence to alter process is explained: what consent is needed, typical conditions, and whether the proposed work is likely to qualify as a structural alteration. [Lease alterations covenant — clause cited]
Right to Manage qualifying criteria
“What are the Right to Manage qualifying criteria?”
IgeraFincas explains the qualifying criteria under the CLRA 2002 and the updates introduced by the Leasehold Reform Act 2024 — building type, leaseholder participation threshold, and the RTM company formation process. [CLRA 2002 + Leasehold Reform Act 2024]
We manage 180 leasehold flats across 12 developments in Zone 2–3. Before IgeraFincas, our team spent 3 hours daily answering repetitive leaseholder queries about subletting and service charges. Now IgeraFincas handles 75% of them automatically, citing the exact lease clause. Our property managers focus on things that actually need professional judgment.
*Representative testimonial based on results from clients managing leasehold portfolios in Greater London
Start today. Operational in 48 hours.
- Free 14-day trial — no credit card required
- Operational in 48 hours — upload leases, done
- Works via web widget and WhatsApp — no app needed
- GDPR / UK GDPR compliant — data stays in EU/UK
Frequently asked questions — London
Does IgeraFincas understand UK leasehold law?
Yes. IgeraFincas is pre-loaded with the Landlord and Tenant Act 1985, the Commonhold and Leasehold Reform Act 2002, the Leasehold Reform Act 2024, and the Building Safety Act 2022. It reads your actual leases and management agreements to give answers grounded in the specific documents governing each property — not generic UK leasehold guidance.
Is it compliant with GDPR and UK GDPR?
Yes. IgeraFincas is fully compliant with both EU GDPR and UK GDPR (Data Protection Act 2018). Data is processed and stored within EU/UK infrastructure. We provide a Data Processing Agreement (DPA) as standard for all clients. Leaseholder conversations are not used for training or shared with third parties.
Can it handle Section 20 consultation queries?
Yes. IgeraFincas answers questions about Section 20 consultation procedures under the Landlord and Tenant Act 1985 — including qualifying works thresholds (£250 per leaseholder), notice requirements, and leaseholder observation periods. Upload your S.20 notices and IgeraFincas will answer questions specifically about your current consultation.
Does it work with Qube, Yardi, or MRI property management software?
IgeraFincas works as an independent AI conversational layer and does not require integration with your existing property management software. You continue using Qube, Yardi, MRI or any other system for day-to-day operations — IgeraFincas handles leaseholder queries automatically. No complex technical integration is needed to get started.
What happens when a query needs a solicitor or surveyor?
IgeraFincas is designed to answer documented questions, not provide legal or surveying advice. When a query requires professional judgment — such as a disputed service charge assessment, a right to manage application, or a building safety compliance question — the system flags it clearly and routes it to your team with a full summary of what the leaseholder asked and what documents were referenced.