Your Watchmaking Workshop Answers Technical Queries in 3 Seconds

IgeraIndustria indexes the core ISO watchmaking standards: ISO 3159 for mechanical watch accuracy (chronometer-grade rate deviation limits), ISO 764 for magnetic resistance, ISO 1413 for shock resistance testing (drop test methodology and pass criteria), ISO 22810 for water-resistant watches (pressure test method and marking requirements, e.g. “water resistant 100m”), and ISO 6425 for the additional diving-watch requirements (running indicator, unidirectional bezel, minimum 100m rating with margin testing at 125%). The system retrieves the exact test parameters and pass/fail thresholds for a given watch category on request.

Precious metal hallmarking requirements vary by jurisdiction. Under the UK Hallmarking Act 1973, any item described as gold, silver, platinum or palladium above the legal exemption weight (e.g. 1g for gold) sold in the UK must bear an approved assay office hallmark showing the sponsor’s mark, fineness mark and assay office mark. The Vienna Convention on the Control and Marking of Articles of Precious Metals (Hallmarking Convention) enables mutual recognition of the Common Control Mark (CCM) among member states, simplifying cross-border trade. Switzerland applies its own Federal Act on the Control of Trade in Precious Metals and Precious Metal Articles, with the additional “Swiss Made” requirements under the Swiss Federal Act on the Protection of Trademarks governing movement origin claims. IgeraIndustria indexes the applicable hallmarking regime, fineness thresholds and marking requirements by target market.

IgeraIndustria indexes the test report for every case reference: the ISO 22810 pressure test result (static pressure test at the rated depth plus safety margin), gasket and crown seal inspection records, and the ISO 1413 shock resistance test outcome (steel ball drop test onto the 9 and 3 o’clock positions and the crystal). Quality staff query by case reference and batch to confirm a watch passed its rated water-resistance and shock-resistance tests before final assembly sign-off.

Yes. IgeraIndustria indexes the assay office hallmark certificate for each precious metal case or bracelet batch, the alloy composition sheet confirming fineness (e.g. 18ct = 750 parts per thousand gold), and the sponsor’s mark registration. Production and compliance staff verify hallmark status and fineness declaration by batch before a case moves to final assembly or export.

Yes. IgeraIndustria indexes the technical specification sheet for each movement calibre: rate accuracy tolerance, power reserve, jewel count, frequency (vibrations per hour), and the servicing interval recommended by the movement manufacturer. Technicians query by calibre reference to retrieve assembly torque values, lubrication points and adjustment procedures without consulting the manufacturer’s paper technical guide.

IgeraIndustria indexes the warranty terms by product line (typically 2-5 years for movement defects), the service history log per serial number, and the authorised service centre network documentation. Customer service staff query by serial number to confirm warranty status, prior service interventions and whether a specific fault is covered before authorising a repair.

Yes. IgeraIndustria indexes the COSC (Contrôle Officiel Suisse des Chronomètres) testing criteria under ISO 3159 (rate deviation between -4 and +6 seconds/day across positions and temperatures over 15 days) alongside manufacturer in-house certification programmes that exceed COSC thresholds. Quality staff check which calibres are submitted for COSC testing and retrieve the certification pass rate and rejection reasons by batch.