IgeraFincas for Property Managers across the UK
The AI assistant that handles leaseholder queries 24/7 — answering from your actual leases and building documents, citing the exact clause and the relevant statute every single time.
4.9M
leasehold properties in England
70%
of new-builds sold leasehold
80%
of leaseholder queries automated
3 sec
average response time
UK leasehold law is unlike any other system in Europe
Managing agents regulated by RICS, ARMA, and The Property Ombudsman face a unique legal framework that changes rapidly — from the Leasehold Reform Act 2024 to the Building Safety Act 2022. IgeraFincas is pre-loaded with all of it and reads your actual documents on top.
LTA 1985 — Service charge reasonableness
Sections 18–30 govern the reasonableness of service charges and leaseholder rights to challenge at the First-tier Tribunal. IgeraFincas explains every S.20 consultation threshold (£250 per leaseholder) with full statutory citation.
Leasehold Reform Act 2024
The most significant leasehold reform in decades. IgeraFincas incorporates LRA 2024 provisions on lease extensions, ground rent restrictions, and the expanded Right to Manage qualifying criteria.
CLRA 2002 — Right to Manage
Leaseholders can acquire RTM without proving fault. IgeraFincas explains the qualifying criteria, the RTM company formation process, and the impact of the LRA 2024 reforms on mixed-use buildings.
Building Safety Act 2022
Buildings over 18m face specific obligations: Building Safety Manager duties, resident engagement strategy, and Building Safety Charge rules. IgeraFincas applies them only when the building documentation confirms it qualifies.
Managing agents across the whole of the UK
IgeraFincas works for any leasehold portfolio in England, Wales, and Scotland — from city-centre new-builds to suburban purpose-built flats.
How IgeraFincas works for UK property managers
Upload your leases and building documents
Leases, management agreements, S.20 notices, service charge accounts, building safety documentation. Processed in under 48 hours.
The AI indexes and understands UK legal language
Semantic search: if a leaseholder asks "can I put in a new kitchen?", the system understands they are asking about alterations covenants and licence to alter — without needing exact wording.
Leaseholders ask via web widget or WhatsApp
Automatic response in 3 seconds, 24/7, citing the exact lease clause or statute. No hallucinations. Verifiable sources every time.
You review from the dashboard
Full conversation history, escalation flags when professional judgment is needed, and automatic routing to your team with a full query summary.
How IgeraFincas handles a real UK leaseholder query
My service charge has gone up 35% this year. Can I challenge it?
Yes. Under the Landlord and Tenant Act 1985, sections 18–30, service charges must be reasonably incurred and the works or services must be of a reasonable standard. You have the right to request a summary of costs and to inspect supporting receipts and invoices. If you believe the charge is unreasonable, you can apply to the First-tier Tribunal (Property Chamber) for a determination — there is no upper limit on what can be challenged. Source: LTA 1985 ss.18–30; your management agreement clause 8.3.
Queries IgeraFincas resolves for UK leaseholders
Real queries answered with UK leasehold law and your actual building documents
Subletting — lease covenant check
"Can I Airbnb my flat?"
Reads the specific subletting covenant and holiday let restrictions from the lease, explains what consent is required and what the breach consequences are. Clause number cited automatically.
S.20 consultation thresholds
"Do you need to consult us about the roof works?"
Explains the £250-per-leaseholder qualifying works threshold under LTA 1985 s.20, the notice stages, and leaseholder observation rights. References the specific S.20 notice if uploaded.
Licence to alter — alterations covenant
"Can I knock through the wall between rooms?"
Reads the alterations covenant from the specific lease, explains whether structural alterations require landlord consent, and outlines the licence to alter process and typical conditions.
Right to Manage — qualifying criteria
"How do we set up an RTM company?"
Explains RTM qualifying criteria under CLRA 2002 and LRA 2024 updates: building type, 50% leaseholder participation threshold, RTM company formation, and claim notice requirements.
We manage 240 leasehold flats across 18 blocks in Manchester and Sheffield. Leaseholder queries about service charges and subletting used to take our team four hours a day to answer. IgeraFincas now handles 78% of them automatically, citing the exact lease clause. The LRA 2024 changes were incorporated overnight — we didn't have to update anything.
*Representative testimonial based on results from clients managing leasehold portfolios across the UK
Frequently asked questions — UK property managers
Does IgeraFincas understand UK leasehold law, not just general property law?+
Yes. IgeraFincas is pre-loaded with the Landlord and Tenant Act 1985, the Commonhold and Leasehold Reform Act 2002, the Leasehold Reform Act 2024, and the Building Safety Act 2022 — covering the full current statutory framework for England and Wales. It also reads your actual leases and building documents to give answers specific to each property.
Is it compliant with UK GDPR and the Data Protection Act 2018?+
Yes. IgeraFincas is fully compliant with UK GDPR (Data Protection Act 2018) and EU GDPR. Data is processed and stored within EU/UK infrastructure. A Data Processing Agreement is provided as standard. Leaseholder conversations are never used for model training or shared with third parties.
Does it work with Qube, Yardi, MRI, or Property Studio?+
IgeraFincas works as an independent AI conversational layer and does not require integration with your existing property management software. You continue using your current platform — IgeraFincas handles leaseholder queries automatically. No complex technical setup is needed.
Can it handle leasehold queries for high-rise buildings under the Building Safety Act 2022?+
Yes. When building documentation confirms that a building exceeds 18m or 7 storeys, IgeraFincas applies Building Safety Act 2022 obligations: Building Safety Manager duties, resident engagement strategy requirements, and Building Safety Charge rules. It distinguishes clearly between what applies to qualifying buildings and what applies generally.
What happens when a query requires a solicitor or RICS-qualified surveyor?+
IgeraFincas answers documented questions — it does not provide legal advice. When a query requires professional judgment (RTM application, service charge dispute at FTT, building safety compliance), it flags this clearly and routes the query to your team with a full summary of what the leaseholder asked and which documents were referenced.
Start today. Operational in 48 hours.
Upload your leases. IgeraFincas answers leaseholder queries automatically from your actual documents — citing exact clauses and UK statutes.
Free 14-day trial — no credit cardLTA 1985 · CLRA 2002 · LRA 2024 · BSA 2022 pre-loaded · UK GDPR compliant