IgeraGestories for Mid-Size Tax Firms (5-20 Professionals)
Homogeneous response quality. Junior onboarding in weeks. Knowledge gap detection. All with the Professional plan at 199 euros per month.
How IgeraGestories solves the mid-size firm challenges
Four specific advantages for teams of 5 to 20 professionals who already have structure but want to scale quality.
Professional plan: up to 3 users, multi-area
199 euros per month for the entire firm. Tax, labour and accounting staff access the same knowledge base from their specific profiles. The monthly cost is equivalent to less than 2 hours of a senior technician.
Onboard juniors in weeks, not months
A junior technician can consult IgeraGestories as though it were the firm handbook. Instead of asking the senior every hour, they search the knowledge base. Ramp-up time goes from 6-12 months to 4-6 weeks.
Consistency: all technicians cite the same article
Without IgeraGestories, each technician responds according to their own judgement and background. With IgeraGestories, everyone cites the same source. The client perceives a cohesive, professional firm regardless of who they speak to.
Analytics: detect training gaps in the team
The dashboard shows which types of queries each technician makes, which have no answer in the knowledge base and which topics generate the most uncertainty. Objective data to plan internal training sessions where they are most needed.
Frequently asked questions from mid-size firms
Can multiple users access IgeraGestories simultaneously on the Professional plan?
Yes. The Professional plan includes up to 3 simultaneous users accessing the firm knowledge base. Each user has their own profile (tax, labour, accounting, administrative) with permissions configured by the administrator. If the firm needs more users, the Enterprise plan has no limit on simultaneous users.
Can the knowledge base be segmented by area (tax, labour, accounting)?
Yes. The knowledge base can be organised into thematic collections: tax, labour, accounting, corporate law. Each technician accesses their area collection as a priority, but can also consult the others. This segmentation improves response precision and prevents labour regulations from appearing in responses to tax queries.
Does it integrate with our CRM or ERP (A3, Sage, Holded)?
On the Professional plan, IgeraGestories operates independently via web widget and internal panel. There is no native integration with A3, Sage Despachos or Holded on this plan. For API integrations with the firm management systems, the Enterprise plan includes REST API access and technical integration documentation.
Are client documents isolated per firm?
Yes. IgeraGestories has a multi-tenant architecture: each firm has its knowledge base completely isolated from others. Documents you upload (articles of association, collective agreements, internal regulations) are only accessible from your account. Igera Solutions cannot access client documents without express authorisation.
What support is included in the Professional plan?
The Professional plan includes email support with a 24-business-hour response time, access to online documentation, a 45-minute onboarding video call with the Igera Solutions team and a quarterly usage review and optimisation session. Priority support with a 4-hour SLA and a dedicated account manager are included in the Enterprise plan.
Start with the Professional plan: 199 euros per month for the whole team
14 days free, no credit card. 3 simultaneous users from day one. Guided setup with our team.